Issue details
Local Government and Social Care Ombudsman, Determination of Outcome
PDF 222 KBThe Local Government and Social Care Ombudsman
issued a Report finding fault with the way in which Mrs B’s
application for a Personalised Disabled Bay for her son was dealt
with by the council. The Ombudsman found there was significant
fault in the handling of Mrs B’s case causing her
injustice.
The Council is in agreement with the Ombudsman recommendations and
has taken steps to remedy the injustice these faults can cause
disabled people.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 27/11/2020
Decision due: 16 Dec 20 by Cabinet
Lead member: Cabinet Member for Environment and Planning
Lead director: Corporate Director, Place
Department: Place
Contact: Inlia Aziz, (Assistant to Chief Executive's PA) Email: inlia.aziz@towerhamlets.gov.uk, Michael Darby, (Head of Parking & Mobility Services) Email: michael.darby@towerhamlets.gov.uk, Lindsey Gibson, (Executive Support Relationship Manager) Email: lindsey.gibson@towerhamlets.gov.uk, Nicole Layton, Executive Support Team Leader, Place Email: Nicole.Layton@towerhamlets.gov.uk.
Consultation process
N/A
Consultees
N/A
Has an Equality Analysis been carried out and if so the result of this Assessment?: N/A
What supporting documents or other information will be available?: N/A
Decisions
Agenda items
- 16/12/2020 - Cabinet Local Government and Social Care Ombudsman, Determination of Outcome 16/12/2020
Documents
- Local Government and Social Care Ombudsman, Determination of Outcome