DECISION

1.    Approve the formal launch of the council’s new Target Operating Model (TOM).

2.    Take note of the TOM launch campaign (Section 3.8 of the report), which will commence on 1 November 2024. This campaign will highlight the TOM Guidance Notes and TOM People First Activity Map, as detailed in Appendices B and C to the report, respectively.

Action by

CHIEF EXECUTIVE (S. HALSEY)

Acting Deputy Director Strategy, Improvement, Transformation (A. Hakim Rahman)