Pre-Decision Scrutiny Questions and officer responses were noted.

The recommendations were amended and then approved.

DECISION

1.     To note the proposed programme of consultation and engagement on the Idea Store service, to commence in late November 2020, 

2.     To note the proposed future model for the Idea Store service, subject to refinement pending the outcome of the consultation.  A future key decision on this issue will be returned to Cabinet in early 2021. 

Action by:

CORPORATE DIRECTOR, RESOURCES (N. MURTON)

(Interim Divisional Director Customer Programme (T. Heaney)