Issue - meetings
Code of Conduct for Members - Complaint Monitoring and Assocaited Matters
Meeting: 19/10/2017 - Standards Advisory Committee (Item 3)
3 Code of Conduct for Members - Complaint Monitoring and Associated Matters PDF 86 KB
Additional documents:
Minutes:
Members:
- noted the update provided.
- were informed that an electronic complaint form was now available which would be used to lodge future code of conduct complaints.
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Responding to queries from the Committee, the following information was provided.
Noting the email security issues around the usual email method of correspondence between officers and councillors for those members who did not participate in the Council provided email facility, Members were informed that in the first instance email would remain the Council’s primary method of communication. However should officers fail to receive a response, there would be follow up via letter. Officers would be expected to follow up contact.
Concerning the implementation of the new on-line complaint process, the Corporate Director advised that the intention was to receive new complaints via a transparent process. She asked Elected Members to take back the form to their political groups to raise awareness.
Concerning what had prompted the spate of code of conduct complaints, the Committee was informed that there was no analysis available to indicate likely causes.
RESOLVED
That the content of the report and the discussion of the information contained in Appendix 1 be noted.