The Committee will receive a presentation from the Chief Executive on Organisational Culture and Governance.

The Committee received a presentation from Will Tuckley (Chief Executive) that provided a short presentation outlining current approaches to cultural transformation and change and the links to the Council’s governance framework and organisational development initiatives. In response to the presentation the Committee reviewed where the Council are on the change transformation journey; inquired about the key challenges; questioned what has changed as a result of the programmes to date (e.g. changes in member culture, impact of work to support develop officer/member relationships, and behaviours). A summary of discussions on the above may be summarised as follows.

The Committee:

·         Noted that consideration needs to be given as to how the Scrutiny Process can best support cultural transformation and change;

·         Noted that there has been better employee engagement with 18 Chief Executive Roadshows; Staff Conference; Staff Survey; Managers’ Forums; Conversation groups and a range of communication channels;

·         Noted that whilst there has been a high level of resident satisfaction highlighted in the Annual Residents Survey.  There was still a need to ensure that the Council that services were delivered in a joined up fashion;

·         Noted that through a mixture of external and internal recruitment there would be a blending of ideas within the officer corps;

·         Noted that top three values voted for by staff are (i) Working together; (ii) Delivering service excellence; and (iii) Acting with honesty and integrity;

·         Noted that the next steps in the cultural transformation would see:  (i) A focus on delivery of priorities; (ii) The evidence our improvement journey with a focus on outcomes; (iii) strengthen the Council’s partnership work with local people, partners and regional partners; and (iv) To be clear about the Council’s values and ambition to drive through change and improvement.

·         Noted that in future updates on comparative data over a number of years would be provided; and

·         Noted that current approaches to cultural transformation and change and links to the Council’s governance framework would feature in the inductions provided to Councillors.