Issue - meetings
Social Landlords Performance Report
Meeting: 15/04/2021 - Housing & Regeneration Scrutiny Sub Committee (Item 3)
3 Social Landlords Performance Report PDF 387 KB
Additional documents:
- Appendix. 1 for Social Landlords Performance Report, item 3 PDF 159 KB
- RP comments and information on data submission. QTR3, item 3 PDF 279 KB
- East End Homes presentation slides, item 3 PDF 750 KB
- Webcast for Social Landlords Performance Report
Minutes:
Shalim Uddin, Affordable Housing Coordinator, introduced the report which summarised quarterly performance data for 14 registered providers (RPs) within the borough and an update on the work of the THHF benchmarking group. Shalim provided a summary of the key achievements and challenges reflected in the report and, further to questions from the sub committee, explained some of the performance trends.
Further to the officer introduction, the sub committee:
· Requested a report to a future meeting comparing rent and service charge increases across the main providers.
· Noted work to date exploring how the council could encourage all providers with stock in the borough to join the Tower Hamlets Housing Forum. It was noted that many providers are reluctant to do so as their stock numbers within LBTH are relatively small. The Chair asked officers to explore ways to encourage providers who do not wish to join the forum to otherwise engage meaningfully with the council.
· Reiterated its concerns (expressed in previous meetings) that the performance data presentation did not allow members to make fair comparisons of performance between providers.
b) East
End Homes presentation),
John Henderson, Managing Director and Paul Bloss, Chief Executive,
from East End Homes gave a brief presentation. The presentation
provided an overview of the current position of the provider, how
it responded to the challenges of Covid19; current performance; and
plans for the future, including the delivery of new
homes.
Further to questions from members of the sub committee, Mr Henderson and Mr Bloss:
· Provided detail of the providers plans to address fire safety issues in its stock, including its priority on replacing non-compliant cladding and its risk based approach.
· Explained how the provider seeks to manage relationships in mixed tenure schemes.
· Outlined their communications strategy and in particular how they communicate and engage with residents for whom English is not their first language.
RESOLVED that the Sub Committee:
1. Noted progress in the performance outturns achieved by individual Social Landlords and the overall performance trend.