Issue - meetings
Local Government and Social Care Ombudsman, Determination of Outcome
Meeting: 16/12/2020 - Cabinet (Item 6)
6 Local Government and Social Care Ombudsman, Determination of Outcome PDF 320 KB
Additional documents:
- 6.4a Appendix 1 - Draft report by the Local Government and Social Care, item 6 PDF 211 KB
- Webcast for Local Government and Social Care Ombudsman, Determination of Outcome
Decision:
The Pre-Decision Scrutiny Questions and officer responses were noted.
DECISION
1. To note the content of the report.
2. To note the actions being taken by Parking Services to remedy the situation.
Action by:
CORPORATE DIRECTOR, PLACE (A. SUTCLIFFE)
(Head of Parking (M. Darby)
Minutes:
Councillor Dan Tomlinson, Cabinet Member for Environment and Public Realm (Job Share) – Lead on Public Realm, introduced the report responding to a Local Government Ombudsman finding against the Council’s actions in relation to how non-visible disabilities were dealt with in Parking space applications. He acknowledged the findings and reported that those with similar applications were being contacted to ask them to re-apply.
Will Tuckley, Chief Executive, and Dan Jones, Divisional Director, Public Realm addressed the meeting to apologise on behalf of the Council. The case was unfortunate, and the Council’s actions had not been satisfactory. Training had now been provided to relevant officers and almost all the actions recommended by the Ombudsman had already been implemented.
The Mayor noted the Pre-Decision Scrutiny Questions and officer responses were noted, with issues around the pressures on parking availability and the increasing applications for disabled parking spaces being particularly noted. The Mayor moved the recommendations as set out. These were agreed without dissent, and it was:
RESOLVED
1. To note the content of the report.
2. To note the actions being taken by Parking Services to remedy the situation.