Decision details
Local Government and Social Care Ombudsman, Determination of Outcome
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
The Local Government and Social Care Ombudsman
issued a Report finding fault with the way in which Mrs B’s
application for a Personalised Disabled Bay for her son was dealt
with by the council. The Ombudsman found there was significant
fault in the handling of Mrs B’s case causing her
injustice.
The Council is in agreement with the Ombudsman recommendations and
has taken steps to remedy the injustice these faults can cause
disabled people.
Decision:
The Pre-Decision Scrutiny Questions and officer responses were noted.
DECISION
1. To note the content of the report.
2. To note the actions being taken by Parking Services to remedy the situation.
Action by:
CORPORATE DIRECTOR, PLACE (A. SUTCLIFFE)
(Head of Parking (M. Darby)
Report author: Inlia Aziz
Publication date: 18/12/2020
Date of decision: 16/12/2020
Decided at meeting: 16/12/2020 - Cabinet
Accompanying Documents:
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