Issue - meetings
Pension Administration Update with Performance indicator for Year to reporting quarter
Meeting: 13/03/2017 - Pension Board (Item 5)
Pension Administration Update with Performance indicator for Year to reporting quarter
Minutes:
The report was introduced by George Bruce, Interim Pensions Manager. Mr Bruce flagged up the main headlines from the report and explained that a quarterly updates had not been submitted for some time due to staffing issues which had impacted on performance. Although the Key Performance Indicators (KPIs) showed deteriorating performance in a number of areas, it was hoped that this would be addressed in part through improved workflow design would lead to better data quality and reporting.
Mr Bruce drew the Board’s attention to the Pensions Committee recommendation to approve the admission of 7 Home Care Companies subject to the conditions of admission being met. He also highlighted that Academy Schools were categorised as Scheduled Bodies and were obliged to join the LGPS. The outcome of the audit on pension administration systems was also discussed and a number of recommendations had been made in respect of
· Users and password access
· Issuing statutory notices
· Auto scheduling
· Updating workflows
During the course of debate, concerns were raised regarding the bureaucracy associated with transferring to the LGPS, costs, risks and dispute resolution outcomes. The Board
·
Sought reassurance that adequate resourcing was
available to manage the Pensions Fund.
· Requested regular reports on performance within the context of KPIs complaints
· Flagged up concerns regarding cessation arrangements and associated risks and costs
· Highlighted the volume of GMP reconciliations and requested an update on progress in completing these reconciliations.
The Board endorsed the officer recommendations to the Pensions Committee.